In a related development. I have a generic account for testing. One customer is able to connect using the generic account name and password, but not his own username and password. The profiles are otherwise identical. Thanks for any pointers in the right direction. Willie Willie-Strickland@easy.com Simplified Communications, Ltd. 817-757-EASY (3279) <A HREF="http://www.easy.com/">http://www.easy.com/</A> ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.shore.net/~dreaming/ascend-faq">http://www.shore.net/~dreaming/ascend-faq</A>> or <<A HREF="ftp://ftp.shore.net/members/dreaming/ascend-faq.txt">ftp://ftp.shore.net/members/dreaming/ascend-faq.txt</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <!--X-Follow-Ups-End--> <!--X-References--> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg04613.html">RE: (ASCEND) to get the number of active PPP sessions</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg04607.html">(ASCEND) CRC Count Rising</A></STRONG> </LI> <LI>Prev by thread: <STRONG><A HREF="msg04607.html">(ASCEND) CRC Count Rising</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg04624.html">RE: (ASCEND) 5.0Ap5 on a Max 1800</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="mail171.html#04610"><STRONG>Main</STRONG></A></LI> <LI><A HREF="thrd7.html#04610"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>