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Re: (ASCEND) ASCEND EUROPEAN SALES/MAINTENANCE SUPPORT
David,
Thank you for response. This thread may indicate a serious problem for
Ascend.
Based upon my experience it won't take much for CISCO and even 3com
(though they'll probably ruin USR IMHO) to clean up especially in
corporate market here in Europe.
Please arrange for any VAR/retailler who can supply and maintain
1800/2000/4004 in Stockholm to get in touch pronto.
IanC
+44 (0)1344 413234
David_Hansen@ascend.com wrote:
>
> Hello Ian,
>
> I'm sorry to hear of your problems contacting our VARs. I have recently
> joined Ascend to execute on a new relationship that Ascend and Digital have
> forged. Digital has a large European presence and now is offering Ascend
> products and services with excellent pricing. If I can help in any way to
> solve your issues, please don't hesitate to phone or email me. Thanks!
>
> Dave Hansen
> 978-952-1256
> David.Hansen@Ascend.com
>
> Ian Cowley <icowley@lsil.com> on 06/03/98 04:58:24 AM
>
> To: Ascend User News Group <ascend-users@bungi.com>
> cc:
> Subject: (ASCEND) ASCEND EUROPEAN SALES/MAINTENANCE SUPPORT
>
> Y'all
>
> I would be interesetd to see if anyone else has been having the same
> problems as we have.
>
> We are a small corporate, with respect to RAS requirements and in
> comparision to ISPs.
> I am responsible for the European end.
>
> I have tried unsuccessfully for nearly 8 weeks to obtain distributors in
> Scandinavia from Ascend UK and Ascend Scandinavia. I have fax'd Ascend
> in Sweden and a list of distributors I found from another source, with
> my requirements and have had no response.
>
> Should I be paranoid...THEY ALL HATE ME!....or is this typical?
>
> In the mean time I am going to approach CISCO.
>
> IanC
>
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