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Re: (ASCEND) USR Modem Problems??

Eric,

Thanks for the info.  Do you know if this is documented by USR?  Basically,
what I also need in order to role out my Ascend is some sort of proof that
the problem is on the users USR modems and not a problem with our Ascend
box.  Apparently, one of the users can successfully dial-in to one of our
older Ascends (Max 4002 - 33.6 Modem card) without any problems, but the
new Ascend she has the problem with.

Maryann Sheehan
SCT Corp.
msheehan@sctcorp.com




Eric Hunter <ehunter@netrover.com> on 06/08/98 12:37:58 PM

To:   Maryann Sheehan/SCT
cc:   ascend-users@bungi.com
Subject:  Re: (ASCEND) USR Modem Problems??




At 10:20 AM 6/8/98 -0400, you wrote:
>We currently have a Max 4048 with the K56Flex modem cards.   I am in the
>process of testing out the functionality with the box with a dozen or so
>test users who are dialing in with a variety of modems.  Most of the are
>USR modems.  I am just about ready to put this box in production, except
>for one outstanding issue.  I couple of my test users have experienced a
>problem when they dial-in, that after a certain amount of time, they lose
>network functionality.  They are still connected to the box, but they can
>no longer get to any servers or serf the net (like the protocols stop
>working).  There was a thread that I was following about something
similiar
>entitled "Intermittent Loss Routes?", and someone had bought up that it
>could possibly be the USR modem bug.  All of my users that are
experiencing
>this problem are using USR modems (X2, Sportsters, XJacks).  Does anyone
>know exactly what the USR bug is and if there are any patches out?  USR
>Tech support has been of little help with this problem.

Add S15=128 to the users 'Extra Settings' in their DUN.  This sounds like
the USR Spiral of Death problem... that setting should fix the problem.


 Eric





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