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Re: (ASCEND) USR Modem Problems??

I run 5 maxen (all flavors of the 40XX series) and have the same problems.
I think this issue to be well known, as it comes up from time to time on
the list.  The thing that gets me is that no one at Ascend has addressed
this on the list (as far as I have seen).  USR is probably the most
popular modem out there, and if there were problems you would think that
they would have had them fixed ASAP.  I know that this problem has
persisted since at least the early 5.0 releases.

With the blanket USR problems, and now the botched up V.90 code, I can't
see myself staying with Ascend, and many others agree.  Unless both of
these issues are resolved before I am finished evaluating comparable 3com
and Cisco solutions, this customer is leaving the Ascend scene.

Scott Daffron
Systems Engineer
Pinnacle Online

On Mon, 8 Jun 1998 msheehan@sctcorp.com wrote:

> We currently have a Max 4048 with the K56Flex modem cards.   I am in the
> process of testing out the functionality with the box with a dozen or so
> test users who are dialing in with a variety of modems.  Most of the are
> USR modems.  I am just about ready to put this box in production, except
> for one outstanding issue.  I couple of my test users have experienced a
> problem when they dial-in, that after a certain amount of time, they lose
> network functionality.  They are still connected to the box, but they can
> no longer get to any servers or serf the net (like the protocols stop
> working).  There was a thread that I was following about something similiar
> entitled "Intermittent Loss Routes?", and someone had bought up that it
> could possibly be the USR modem bug.  All of my users that are experiencing
> this problem are using USR modems (X2, Sportsters, XJacks).  Does anyone
> know exactly what the USR bug is and if there are any patches out?  USR
> Tech support has been of little help with this problem.
> 
> Maryann Sheehan
> SCT Corp.
> msheehan@sctcorp.com
> 
> 
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