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(ASCEND) Re: Ticket #:248675

I continue to get about 1 Fatal Error per day, causing a reboot.

WHAT DO I DO?  You guys really need to fix this ASAP.  This continual loop
of getting new code which fixes one bug and introduces new functionality
which brings in new code (ie, VOIP) is UNACCEPTABLE.

Get it right on one release, like 4.6Ap22 on my P400T which has not been
rebooted in over a year, and I will be happy.

I don't need any new features.  I NEED A WORKING RELEASE WHICH DOES NOT
TAKE MY CUSTOMERS DOWN.

Marc

> 
> Thank you for your submission to support@ascend.com
> regarding ticket number : 248675
> 
> Please enter this ticket number in the subject field
> of any further email you would like to submit regarding this issue.
> Please send only plain text, with no attachments.
> 
> You can visit our web site at http://www.ascend.com/service
> 
> 
>  --- Original message ---
> Here is another crash a day later.
> 
> fat
> FATAL ERROR:  Index: 1  Load: ftik.m40 Revision: 6.1.3
> 	Date: 06/25/1998.	Time: 22:56:51
> 	Location: b001c4e4 b001cc80 b001cd00 b018a2b4 b018dc40 b0077cd8
> 
> SYSTEM IS UP:  Index: 100  Load: ftik.m40 Revision: 6.1.3
> 	Date: 06/25/1998.	Time: 22:59:35
> 
> FATAL ERROR:  Index: 1  Load: ftik.m40 Revision: 6.1.3
> 	Date: 06/27/1998.	Time: 13:15:35
> 	Location: b001c4e4 b001cc80 b001cd00 b018a294 b018dc40 b0077cd8
> 
> SYSTEM IS UP:  Index: 100  Load: ftik.m40 Revision: 6.1.3
> 	Date: 06/27/1998.	Time: 13:18:18
> 
>  > 
> 
> 
> > 
> > Thank you for your submission to support@ascend.com.
> > 
> > Your ticket number for this issue is: 248675
> > 
> > Please enter this ticket number in the subject field
> > of any further email you would like to submit regarding this issue.
> > Please send only plain text, with no attachments.
> > 
> > You can visit our web site at http://www.ascend.com/service
> > 
> > 
> >  --- Original message ---
> > Max4004, 4 PRI (NFAS), V.35 T1, 72 modems, NO LQM, Stacking enabled,
> > switched network.
> > 
> > After running 6.1.3 for about 12 hours:
> > 
> >  > fat
> > FATAL ERROR:  Index: 1  Load: ftik.m40 Revision: 6.1.3
> >         Date: 06/25/1998.       Time: 22:56:51
> >         Location: b001c4e4 b001cc80 b001cd00 b018a2b4 b018dc40 b0077cd8
> > 
> > SYSTEM IS UP:  Index: 100  Load: ftik.m40 Revision: 6.1.3
> >         Date: 06/25/1998.       Time: 22:59:35
> >                                                                      
> > 
> >  --- End of original message ---
> > 
> 
> 
>  --- End of original message ---
> 

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