Re: (ASCEND) MAX TNT and RADIUS Client Problem

[Peter Lalor <plalor@infoasis.com>]

>From: niblettda@gru.com
>
>I am having a problem with my TNT.  I recently upgraded to
>TAOS v7.2.3.  It has been working without any major problems,
>but I have noticed this error, and can't find anything on
>Ascend's web site.
>
>Radius client timeout (code=1) for user xxxxxx
>
>I don't know what it means.  I don't have any problems with
>speed of authentication that I can find.  I have also been
>seeing the Backoff Q error as well.
>
>Has anyone else seen these problems, or at least know what
>the timeout error is?

You don't mention what version of software you upgraded from, but 
Ascend changed the way RADIUS works in 7.0.0. You may need to change 
the Vendor-Specific Attribute (VSA) support settings in external-auth 
to stop the errors.

We had exactly the same experience as you, and setting the various 
compat settings to vendor-specific fixed the problem. If you are 
experiencing no other RADIUS problems, you do _not_ need to make your 
timeouts longer.

The changes are detailed in the TAOS 7.0.0 release note under 
Vendor-Specific Attribute (VSA) support.


Peter Lalor           Infoasis
plalor@infoasis.com   http://www.infoasis.com/
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