RE: (ASCEND) MAX6000 Reconfiguration

["Troy Settle" <st@i-Plus.net>]

Sounds similar to what we've experienced with one of our 6000 boxes.  It
would come partially up, but not all the way.  Never got it to work right.

I'd suggest calling support and getting the RMA process started ASAP.  One
thing that can make it easy for them to help you, is to have a shell set up
where they can get to the console port themselves.

When the RMA finally came, we had the choice for next day replacemnt ($6k or
so), or we ship first, and they sit on it for 2 weeks before sending us a
new one.

hth,

-Troy


** -----Original Message-----
** From: owner-ascend-users@max.bungi.com
** [mailto:owner-ascend-users@max.bungi.com]On Behalf Of Marty Salazar
** Sent: Monday, December 13, 1999 5:14 AM
** To: Ascend Users
** Subject: (ASCEND) MAX6000 Reconfiguration
**
**
** Hi,
**
** I can't reconfigure one of my 2 MAX units. The console doesn't
** display all
** the configuration and TAB doesn't work. How can I erase the
** current config
** so that I can restart reconfiguring it again.
**
** Also, what's the possible cause of a MAX resetting frequently?
**
** Thanks,
** Marty Salazar
** NewGen IT Corp.
**
**
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