Re: (ASCEND) Troubleshooting a Pipeline Connection

["Joe Max" <max_and_tnt@hotmail.com>]

>Does anyone have any tips for troubleshooting connection problems?  I'm
>attempting to get my pipeline 85 working with SouthWestern Bell Internet
>Service, and I'm having ZERO luck.  I see in the diagnostic section, I can
>monitor the data that goes between the Pipe and SWBELL on connection...but
>unfortunately, this hexadecimal doesn't tell me much. :)
>
>I'm just wondering if anyone has any tips as to how I might narrow down the
>trouble?
>
>What happens, is that I dialup SWBELL and it drops the connection with a
>ISDN Cause Code 16 (normal clearing).  SWBELL doesn't provide any IP
>numbers, so I'm using NAT and dynamic IP assignment.  I have this same 
>setup
>working fine with another ISP (IONET/PSI.NET).  I'm just in the dark on how
>to troubleshoot this connection, or attempt to find out where the problem
>might be.

ISDN CC 16 indicates that the call was cleared normally. You need to find 
out what happened at the PPP and IP layers. What is the disconnect code 
reported by the pipeline? (check the log window or use a syslog server).

Try turning on some PPP debug on the pipeline to get more information. Try 
pppif and pppstate for the PPP stuff, and napt, natlan or nattoggle for the 
NAT part.

Hopefully one of these may give you more information.

-J
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