(ASCEND) A BIT TO HASTY WITH THE Rma?

["Gordon Zeigler" <gzeigler@texasonline.net>]

I spoke with a Lucent technician today, asking him about a fatal error which occurred on a Max 4048.

It shows as follows. In the past Year, I have only 1 fatal error recorded...two days ago. HOWEVER, the Lucent tech pointed out that I have numerous Index: 100 errors, which he said are "abnormal" reboots and warrant an RMA.  "This is a common problem on the Max 4048," he said.

I logged into 10 other Max4048s on our network, and each had about the same number of Index:100 errors.... About 5 to 8 each over the past year.  Do I have 11 broken Maxes? Is THIS REASON to ASK FOR RMA on all these Maxes? I think not, but...

What can I make of this?

--Gordon Zeigler

SYSTEM IS UP:  Index: 100  Load: ftk.m40 Revision: 7.0.4
        Date: 04/19/1999.       Time: 12:09:16

SYSTEM IS UP:  Index: 100  Load: ftk.m40 Revision: 7.0.4
        Date: 04/27/1999.       Time: 02:23:31

SYSTEM IS UP:  Index: 100  Load: ftk.m40 Revision: 7.0.4
        Date: 05/04/1999.       Time: 10:10:24

SYSTEM IS UP:  Index: 100  Load: ftk.m40 Revision: 7.0.4
        Date: 11/01/1999.       Time: 22:17:34

WARNING:  Index: 106  Load: ftk.m40 Revision: 7.0.4
        Date: 11/05/1999.       Time: 12:40:32
        Location: b01174f4 b00056a0 b0123360 b01233b4 b00cd744 b010a3c4

SYSTEM IS UP:  Index: 100  Load: ftk.m40 Revision: 7.0.4
        Date: 11/13/1999.       Time: 11:24:19

SYSTEM IS UP:  Index: 100  Load: ftk.m40 Revision: 7.0.4
        Date: 04/13/2000.       Time: 08:53:09

OPERATOR RESET:  Index: 99  Load: ftk.m40 Revision: 7.0.4
        Date: 04/13/2000.       Time: 10:17:55
        MENU Reset from unknown in security profile 1.

SYSTEM IS UP:  Index: 100  Load: ftk.m40 Revision: 7.0.4
        Date: 04/13/2000.       Time: 10:19:37

SYSTEM IS UP:  Index: 100  Load: ftk.m40 Revision: 7.0.4
        Date: 04/13/2000.       Time: 10:53:05

FATAL ERROR:  Index: 1  Load: ftk.m40 Revision: 7.0.4
        Date: 04/17/2000.       Time: 15:55:10
        Location: b00020a4 b0278d68 b00ef9a0 b00eab18 b0278d2c b0001978

SYSTEM IS UP:  Index: 100  Load: ftk.m40 Revision: 7.0.4
        Date: 04/17/2000.       Time: 15:57:34

 >                                                                             

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