Re: (ASCEND) Frequent Disconnects

["PowerNet" <psc5@powersupply.net>]

I am not really sure, but I am trying to see if it has anything to do with network traffic and maybe throughput.  We are in need of another T1 to backhaul or traffic from the pop we are having trouble with.  Maybe as the traffic slows the max starts dropping calls.
I am stumped, but I would like to think that it is a problem we can solve.  Ascend will be no help.

John


*********** REPLY SEPARATOR  ***********

On 6/17/2000 at 12:54 PM Chris West wrote:

>Same time frame for us.  Very strange.  Why would it start all of a sudden 
>and then affect more than just our network.
>
>CHris
>
>> We are running 7.0.22 on our max 6K's and have seen the exact same 
>problems in the last 3 weeks.
>> funny how ascend stuff works.
>> 
>> Thanks,
>> John
>> 
>> 
>> *********** REPLY SEPARATOR  ***********
>> 
>> On 6/17/2000 at 10:14 AM Chris West wrote:
>> 
>> >I have read through many pages of the archives about frequent disconnects
>> >and logging on.  I am not finding the answer to my question, so here 
>goes...
>> >
>> >I have a number of Max 6000s and in the past 2 1/2 weeks we have started 
>to
>> >have serious disconnect problems as well as problems with people getting
>> >disconnected as soon as they authenticate or not get connected at all.  I
>> >was running with 7.0.x software and decided to upgrade to 8.0.2.  Did I 
>jump
>> >too many versions and mess things up?  It seems to be happening with all
>> >kinds of modems.  Coincidentally we installed a new Max 6000 with the 
>8.0.2
>> >software pre-loaded when all this started happening.  We are dealing 
>with 2
>> >locations and 2 different telcos.  At one location, we have fiber in our
>> >building where our dialup lines are terminated, so I am eliminating the
>> >telco.  I tried downgrading to 7.2.3 and that didn't make much 
>difference,
>> >so I am back at 8.0.2.  I know that there us usually an "acceptable"
>> >disconnect rate due to modem issues.  However, we have gone way past the
>> >acceptable.
>> >
>> >Any suggestions?  Do I need to wipe the MAXs and start over?  If so, how 
>do
>> >I do that?  This has gotten to be very frustrating.
>> >
>> >Thanks
>> >Chris
>> >
>> >
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>> 
>> 
>> 
>> 
>
>--
>Chris West
>WCSOnline/Western Communications
>915-949-3000



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