Re: (ASCEND) Frequent Disconnects

["Joe Max" <max_and_tnt@hotmail.com>]

Chris,
You don't give us much information on the kind of disconnects.
A tally of disconnect and progress codes will be extremely helpful
in trying to determine what's wrong.
-J


>From: "Chris West" <chris@westcomm.net>
>To: <ascend-users@max.bungi.com>
>Subject: (ASCEND) Frequent Disconnects
>Date: Sat, 17 Jun 2000 10:14:50 -0500
>
>I have read through many pages of the archives about frequent disconnects
>and logging on.  I am not finding the answer to my question, so here 
>goes...
>
>I have a number of Max 6000s and in the past 2 1/2 weeks we have started to
>have serious disconnect problems as well as problems with people getting
>disconnected as soon as they authenticate or not get connected at all.  I
>was running with 7.0.x software and decided to upgrade to 8.0.2.  Did I 
>jump
>too many versions and mess things up?  It seems to be happening with all
>kinds of modems.  Coincidentally we installed a new Max 6000 with the 8.0.2
>software pre-loaded when all this started happening.  We are dealing with 2
>locations and 2 different telcos.  At one location, we have fiber in our
>building where our dialup lines are terminated, so I am eliminating the
>telco.  I tried downgrading to 7.2.3 and that didn't make much difference,
>so I am back at 8.0.2.  I know that there us usually an "acceptable"
>disconnect rate due to modem issues.  However, we have gone way past the
>acceptable.
>
>Any suggestions?  Do I need to wipe the MAXs and start over?  If so, how do
>I do that?  This has gotten to be very frustrating.
>
>Thanks
>Chris
>
>
>++ Ascend Users Mailing List ++
>To unsubscribe:	send unsubscribe to ascend-users-request@bungi.com
>To get FAQ'd:	<http://www.nealis.net/ascend/faq>

________________________________________________________________________
Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com

++ Ascend Users Mailing List ++
To unsubscribe:	send unsubscribe to ascend-users-request@bungi.com
To get FAQ'd:	<http://www.nealis.net/ascend/faq>