Re: (ASCEND) Frequent Disconnects

["PowerNet" <psc5@powersupply.net>]

We are running 7.0.22 on our max 6K's and have seen the exact same problems in the last 3 weeks.
funny how ascend stuff works.

Thanks,
John


*********** REPLY SEPARATOR  ***********

On 6/17/2000 at 10:14 AM Chris West wrote:

>I have read through many pages of the archives about frequent disconnects
>and logging on.  I am not finding the answer to my question, so here goes...
>
>I have a number of Max 6000s and in the past 2 1/2 weeks we have started to
>have serious disconnect problems as well as problems with people getting
>disconnected as soon as they authenticate or not get connected at all.  I
>was running with 7.0.x software and decided to upgrade to 8.0.2.  Did I jump
>too many versions and mess things up?  It seems to be happening with all
>kinds of modems.  Coincidentally we installed a new Max 6000 with the 8.0.2
>software pre-loaded when all this started happening.  We are dealing with 2
>locations and 2 different telcos.  At one location, we have fiber in our
>building where our dialup lines are terminated, so I am eliminating the
>telco.  I tried downgrading to 7.2.3 and that didn't make much difference,
>so I am back at 8.0.2.  I know that there us usually an "acceptable"
>disconnect rate due to modem issues.  However, we have gone way past the
>acceptable.
>
>Any suggestions?  Do I need to wipe the MAXs and start over?  If so, how do
>I do that?  This has gotten to be very frustrating.
>
>Thanks
>Chris
>
>
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