Re: (ASCEND) Pending 195 list

["Peter Rocca" <rocca@multiboard.com>]

Are you sure the call has to die at the carrier detect to be considered bad?
The only two times my maxes rebooted were under situtations where the user
wasn't authenticated, as opposed to a bad connect.

The first occasion was when a new max came in and I hadn't enabled TS logins
and one of our customers hadn't configured their machine for PAP - he called
about 50 times in a row and unfortunately all of those calls terminated on
one max box. The box reset and while it was down our calls routed to a
second box that had TS enabled so he got connected.

The second occasion was when our radius server failed, all new calls coming
in were dropped and the box rebooted a couple minutes later. Once I reset
the radius server everything was normal again.

I'd agree it would make a lot more sense for the 'bad' flag to only be
assigned on data link level failures, but from my experience I'm no so sure
that is the way it is...

> When a modem on a slot card gets up to 8 consecutive bad calls (a bad
> call would be classified as a call which never made it to carrier detect
> state), the Max will place this modem in a suspect list.  Suspect
> doesn't mean the modem is disabled, but rather it's in a last priority
> to be used list.  So if all the other modems are in use, then it will
> try and route analog calls to any modems on the suspect list.  If the
> modem in the suspect list happens to answer a call successfully, then it
> will be taken out of suspect status and into the regular pool of free
> modems; otherwise, it remains in the suspect list and just racks up
> another bad call.
> What you need to do is investigate why the modems get on the suspect
> list in the first place.  If you consistently get a lot of bad calls,
> you should check your T1 lines and see if you have a line problem.  If
> they look like they're running clean, then constantly issue the "avm"
> command now and then and see if the same modem on a particular slot card
> is going on the suspect list (or getting a lot of bad calls).  If it's
> the same modem all the time, then I would think you have a bad modem and
> need to RMA the card.  If it's always a different modem, then I think it
> might just be a line problem.

++ Ascend Users Mailing List ++
To unsubscribe:	send unsubscribe to ascend-users-request@bungi.com
To get FAQ'd:	<http://www.nealis.net/ascend/faq>